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PAYMENT REFUND POLICY

PAYMENT REFUND POLICY 

GROUP TRIPS OR PAYMENT PLAN TRIPS


Effective January 1, 2021, The Travel Empire has a non-refundable and non-transferable payment policy. This is because The Travel Empire has contractual agreements with hotels, airlines and other travel vendors that will not allow us to obtain any refunds. This way we can keep our package prices competitive and allow you to make monthly payments on your vacation, and ensure that you get amazing travel packages with lots of amenities included.

​If you have any questions about our no refund and no transfer policy for group and custom payment plan trips, we encourage you to contact us to speak with one of our travel advisors. 

​Additionally, please note that The Travel Empire HIGHLY RECOMMENDS that you purchase travel insurance whenever travelling. Missing a vacation is bad enough. Losing the money you paid for your vacation is even worse. Therefore, we highly recommend Travel Insurance to help provide coverage for Trip Cancellation, Interruption, Baggage Loss or Delay, Medical Expenses and more. You are required to select and purchase travel insurance directly with your preferred insurance advisor. 

Thank you,

The Travel Empire Management